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  • How do I contact customer service?
    Email:info.bathnbody@gmail.com or Visit the Contact Us Tab. Custumer Service Days: Monday - Friday Customer Service Hours: 9am - 5pm (EST) Response Time: 24- 48
  • Do you cover sales for big events?
    Yes! We love big events such as weddings, gender reveal, baby showers, galas, bacherlorette, employee appreciation, etc. orders over $50.00. We ask that you email us a minimum of two (2) months prior to event. Click to Print Event Form Once invoice is complete, allow 2-3 days processing time. Orders over a 100 items will recieve 10% OFF the entire order.
  • What if my product is damaged, incorrect or just simply want to return/exchange?"
    If your order is damaged or incorrect please contact our customer service team to assit you. Due to Covid-19 precautions, all sales are final. Customer Service: Monday - Friday Customer Service Hours: 9am - 5pm (EST) Response Time: 24-48 hours
  • How do I get free stuff?
    Yes!! Free Product Alert & Giveaways are ONLY done on our Social Media Platforms!!! So Follow Us ASAP
  • When should I use my Artisan "handmade" Bath N Bodycare products?"
    We recommend you use our hand crafted soaps within 6-8 months for the best results. Although, frangrance and colors may be less potent thereafter, soap cleaning properties will continue to be effective when showeing/bathing. Most products are vegan friendly. When creating Bath and Bodycare products, we use oils and moisturizing butters. Some oils and butters may contain nut or other allergy properties (such as shea nut oil but not limited to). Ingredients for such allergies will be stated in the description before purchase and on packaging.
  • How long is processing and shipping?
    Processing Time: 1-3 business days Shipping typically: 3-5 business days Shipping may be delayed by carrier due to any mojor holidays and serious weather conditions in route to destination. All orders are shipped through USPS.
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